Your inbound responses are solid gold.
Most companies struggle with fast and comprehensive inbound lead qualification.
- But only some of them are ready now and others will be at a later point.
- Don’t let these potential opportunities go unqualified.
Direct Marketing Partners’ Inbound Response Center and Inquiry Management Services offer:
- Immediate personalized lead nurturing tracks
- Customer service and support
- Web chat support
Our clients typically use multiple digital media, email, direct mail, events and other off-line advertising for lead generation. However, they often don’t have the staff and systems to respond to inquiries in a timely manner so a hot prospect goes cold and the sale goes to a competitor. But when your inbound response center is with Direct Marketing Partners, lead aging stops in its tracks.
Quickly Engage Prospects
Our Sales Development Reps serve as an extension of your company to quickly engage prospects responding to your campaigns with your messaging. DMP represents your company in the best light and captures all information required to qualify the prospect promptly, accurately and completely.
DMP is well positioned to provide these benefits because our Sales Development Reps project an authentic personality and real interest in the caller and their needs. We don’t follow a canned script but respond flexibly to a call as it unfolds. We engage your prospects via the phone, email and even chats. We don’t put your prospects through confusing and frustrating menu choices, thereby responding in a more direct and timely fashion. Through our sophisticated multi-channel contact center, DMP´s inquiry management services have the ability to respond both to digital inquiries from online sites as well as handling inbound calls.
In many cases, clients will retain us on a short-term basis to handle a spike in inquiries resulting from a marketing campaign. They find that because of the work ethic and attention to detail that our reps provide, results are equivalent to those from in-house staff without the fixed staff expense and time required to train new hires.